header-destination

FAQ

When is it considered the “rainy season” in the Dominican Republic?


The Dominican Republic has the highest mountain range in the Caribbean, allowing it to attract rainfall sufficient to ensure lush flora virtually year around. The mountains also encourage local “micro-climates.” In our area, the “rainy” season would be considered Sept-Oct, Jan, Apr.

Is it safe to travel to the Dominican Republic?


Absolutely! The Dominican Republic has been at the top of the list for many countries around the world for years. Just recently it has become the most traveled to destination in the Caribbean, more than both Cancun and Jamaica.

What are the travel requirements for the Dominican Republic?


You must have a passport. Although Dominican law technically allows U.S. citizens to enter the country on some other proof of U.S. citizenship (such as birth certificates) the U.S. Border Control will require a passport to re-enter. For more information, please visit this link – http://travel.state.gov/travel/cis_pa_tw/cis/cis_1103.html

Where is the Dominican Republic?


The Dominican Republic is located on the island of Hispaniola. Hispaniola is the second largest island in the Caribbean, located between Cuba and Puerto Rico and south of the Turks & Caicos. The northern and eastern side of the island touches the Atlantic Ocean and the southern side touches the Caribbean. The western side of the Dominican Republic is where it shares the island with Haiti.

Which airport is best to fly into?


If you are coming from North America you will likely fly into Puerto Plata (POP), the largest international airport on the north coast. If you are coming from Europe, check with your travel agent to see about the new charter flights into the new Samana International (AZS).

How long is the drive from the airport?


Puerto Plata (POP) – 1.5 hours; Samana Intl (AZS) – 35 minutes; Santiago (STI) – 2.5 hours; Santo Domingo (SDQ) – 2.5 hours

Can I rent a car in the Dominican Republic?


Yes. The major airports all have the most popular automobile rental agencies such as Hertz, Avis and Nelly.

Do I have to rent a car to get to the villa?


No. We recommend using the local taxi services. They use minivan style, air conditioned taxis capable of holding about 6 adults including luggage or up to 9 adults without luggage. We will be happy to help arrange the taxi for you so it meets you at the airport.

What is the airport VIP service and how do I use it?


One of the exclusive services we can provide is the VIP service at the airport (fee applies). When you sign up for VIP arrival, you are met by a representative of the villa and escorted into a private waiting lounge at the airport. There you can enjoy some snacks, mixed drinks or cool, refreshing Presidente beer. Your luggage is collected for you and the passport officials will come to the lounge instead of you going to them. Relax, you are on vacation!

Do I have to pay anything to get into the country?


When you arrive in the country you will be required to purchase a Tourist Visa. The cost of the visa is $10 US, which must be paid in cash.

Should I bring cash or will credit cards be okay?


It is never a good idea to travel with a great deal of cash but you may want some for local purchases. Also, when you enter the country you need to have $10US per person to purchase the mandatory Tourist Visa. Otherwise, Visa/MasterCard is widely accepted and we can even help you cash a personal check should you need Dominican pesos for spending money.

Once I make a deposit, what is your cancellation policy?


Once the villa rental dates have been guaranteed, which means we have received your initial deposit, we cannot provide a refund for a cancellation. We will credit your account with the full amount of all monies received for up to one (1) year from the date of your original reservation.

Is there a telephone available at the villa to call home?


Yes. All incoming calls are free of charge and the villa does have a direct dial telephone as well as an Internet broadband telephone. The villa concierge will be happy to go over those in detail with you. There is also a cell phone available for rent if you choose to take a phone along on your excursions.

Is there an internet connection in the villa?


Yes. The villa offers high speed DSL connectivity free of charge. All you need is a wireless connection or an Ethernet cable. Make sure your computer is setup for DHCP. Please consult your manuals or technology professional for configuration assistance; no one at the villa is trained in technical support issues such as this.

What is the electricity at the villa?


Electrical appliances run on 110v (60Hz), the U.S. standard. The villa has redundant diesel power generators for when the Dominican Republic power grid falters (which is often). You are never without electricity!

Can we get married at the villa?


Absolutely! We are delighted to help host the paradise island wedding of a lifetime here at Villa Flor de Cabrera. The villa even has a dedicated wedding planner to help plan and manage the details so you simply relax and enjoy your special day.