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Above & Beyond
Ready to feel spoiled? Our wonderfully trained staff is ready to take care of you. Our guests recognize that what makes the Flor de Cabrera experience so special and different from most other destinations and even other luxury villas is our ready staff!
Anticipating your needs: Preparing for your stay starts weeks before you arrive. We help you plan your group's arrival, plan activities, and deal with the myriad of details in crafting a memorable experience for your group. When you arrive, you simply live the good life... no worries.. all details handled.
- Before you leave:
- We are available to answer all questions relating to your trip and the Villa amenities
- Help with travel arrangements
- Ascertain room assignments and dietary requirements/preferences
- Prepare special settings, surprises, decorations, mementos, parties
- Plan, schedule and organize daily activities and excursions
- On the day of travel:
- We will arrange to swiftly pick up your guest at the airport
- We will have a welcome party to usher your guests through the Villa grounds and their private rooms
- During your stay:
- Our hosts and concierge will anticipate all your needs and be quick to respond to any request
- Schedule and organize excursions, golf games, massages
- Adapt menus to your preferences and requirements
- At departure:
- We will arrange to get you to airport of your choice in due time with shopping stops if needed
Love and care: our commitment to total care goes beyond the trite and perfunctory: we really love having you in our Villa. We go out of our way to tailor your Villa experience. We call it devotion - our guests have used the word 'love' to express what they feel about the attention afforded them. This genuine consideration, dedication and respect extends to all members of your group, regardless of age or particular needs.
April 2007
What a specatular vacation! The meals were fantastic. We never waited or wanted for anything. The staff was on top of everything. We were treated like royalty. Our children were treated like theri own with respect and kindness. We will be back! They made this a once in a lifetime experience.
Nancy, Jake, Ryan, James, Jattana & family